Car Rental Terms & Conditions

GREECE RENTALS:

Reservations: All reservations are based on a vehicle category and not a certain car model. In case of no availability for a confirmed reservation, AVANCE reserves the right to offer a vehicle of bigger category to the customer with no extra charge.

Driver: Minimum age is 23 years of age.

Drivers' License: The Driver is required to have and display a valid Drivers' License issued at least a year ago. Citizens of Non-EU countries are required to have a valid international Drivers' License along with their regular Drivers' License.

Traffic Violations - Fines: Traffic violations and fines are bore by the Renter.

Means of Payment: The Renter is required to present a valid Credit Card for the Rental Guarantee, even if the payment is made by the use of cash. The Rental is prepaid.

Cancellations

Cancellation of a booking must be made a minimum of seventy two (72) hours before the rental of the vehicle is due to commence, pursuant to a booking made on this booking engine. If you wish to cancel a booking, the only accepted method is through our Avance web page.

In case of cancellations of bookings the following charges will be applied:

·         In the event of a cancellation notice which is received by Avance at least seventy two (72) hours before the rental of the vehicle is due to commence, pursuant to a booking made on this booking engine, all funds will be reimbursed.

·         In the event of a cancellation notice which is received by Avance less than seventy two (72) hours before the rental of the vehicle is due to commence, pursuant to a booking made on this booking engine, no funds paid will be reimbursed.

After Hours Deliveries - Collections: Charged with 25eur

Out of Station Deliveries - Collections: Deliveries and Collections are On-Request. The extra charge within city limits is 15€+VAT. For Deliveries - Collections outside of the city, the extra charge is 25€+VAT as well as 1,45+VAT per klm.

Additional Driver: The First Additional Driver is Free of Charge, the second is 2€/day

GPS: The extra charge for GPS is 7€/day with a maximum charge of 50 Euros and the availability is upon request

Child Seat: The extra charge for a Child / Baby seat is 5€/day with a maximum charge of 50 Euros and the availability is upon request.

Snow Chains: The charge for Snow Chains is at 10€/day with a maximum charge of 80€/rental.

Fuel: The Renter is obliged to return the vehicle with the same amount of fuel as it had when collected. In the case of returning the vehicle with less fuel, the renter will be charged with the fuel difference. No refunds are issued for vehicles returned with more fuel than when collected.

Mileage: Rates for 3 day rentals or more include free mileage. Rentals with duration 1-2 days include 100km per day. Shall you need free mileage, you may either opt for the Free mileage option at a fixed rate per day as per our tariff or  all extras km will be charged at 0.05€+vat per km for passenger cars or 0.15€+vat per klm for mini vans

Accident: In case of an Accident the Renter is obliged to inform the company as well as the police and to present the Police Accident Report to the station upon return of the vehicle to the station. In case of an Accident caused by the Renter, the Renter will be charged with 15€ Administrative fees.

Insurances:

Our vehicles are insured against third party damages excluding a) Driver and passengers b) our vehicle itself.

CDW - Collission Damage Waiver: The Renter is covered for any damage to the rented vehicle:

• over 600€ + VAT provided he accepts and signs the relevant terms of the contract for car categories A,B,C,C1,C2,CD,D,DD,DSW,K,KSW,K1,K2,GM,G,G2,G3,J

• over 700€ + VAT provided that he accepts and signs the relevant terms of the contract for car category H1,HD,F7,F7D

• over 900€ + VAT provided that he accepts and signs the relevant terms of the contract for car categories J1,J3,F1,F2,F2D,F3D

• over 1500€ + VAT provided that he accepts and signs the relevant terms of the contract for car category L,L1,L2,J4

Required Prerequisite, driving according to the traffic code. No insurance covers tires damages, damages underneath the vehicle as well as loss / theft of personal items.

SCDW - Super Collission Damage Waiver: The Renter is covered for any damage to the rented vehicle:

• over 300€ + VAT provided that he accepts and signs the relevant terms of the contract and is charged 6€ more than CDW, for every rental day for categories A,B,C,C1,C2,CD,D,DD,DSW,K,KSW,K1,K2,GM,G,G2,G3,J

• over 350€ + VAT provided that he accepts and signs the relevant terms of the contract and is charged 6€ more than CDW, for every rental day for category H1,HD,F7,F7D

• over 450€ + VAT provided that he accepts and signs the relevant terms of the contract and is charged 12€ more than CDW, for every rental day for categories J1,J3,F1,F2,F2D,F3D

• over 750€ + VAT provided that he accepts and signs the relevant terms of the contract and is charged 20€ more than CDW, for every rental day for category J4

• over 750€ + VAT provided that he accepts and signs the relevant terms of the contract and is charged 30€ more than CDW, for every rental day for category L,L1,L2

Required Prerequisite, driving according to the traffic code. No insurance covers tires damages, damages underneath the vehicle as well as loss / theft of personal items.

FDW – Full Damage Waiver: The Renter can be fully covered (with zero excess) in case of car damage provided that he accepts and signs the relevant terms of the rental agreement and is charged:

• 12€ more than CDW, for every rental day for categories A,B,C,C1,C2,CD,D,DD,DSW,K,KSW,K1,K2,H1,HD,GM,G,G2,G3,J,F7,F7D

• 24€ more than CDW, for every rental day for categories F1,F2,F2D,F3D

• 25€ more than CDW, for every rental day for categories  J1,J3

• 40€ more than CDW, for every rental day for categories J4

Required Prerequisite, driving according to the traffic code. No insurance covers tires damages, damages underneath the vehicle as well as loss / theft of personal items.

 

WUG: Wheels, Underside and Glass Cover: The renter can be covered for any damage to the vehicle wheels, underside or glass provided that he accepts and signs the relevant terms of the rental agreement and is charged:

• 10€ / day for categories A,B,C,C1,C2,CD,D,DD,DSW,K,KSW,K1,K2, H1,HD,GM,G,G2,G3,J,F1,F2,F2D,F3D,F7,F7D

Theft Protection: The renter is fully covered (with zero excess) in case of vehicle damage due theft provided that he accepts and signs the relevant terms of the rental agreement and is charged:

• 10€, / day for categories A,B,C,C1,C2,CD,D,DD,DSW,K,KSW,K1,K2, H1,HD,GM,G,G2,G3,J,J1,J3,J4,F1,F2,F2D,F3D,F7,F7D

Required Prerequisite, Proof of Non - Negligence (e.g. car left unlocked).

 

Road Assistance: Avance Cars are covered with 24hrs Road Assistance. Contact details will be provided to you at the station.

Long term rentals: Rental agreements should be renewed every 30 days in any Avance office. 


CYPRUS

                        RENTAL VEHICLE AGREEMENT TERMS AND CONDITIONS

                                                                   2016-2017

 These Terms and Conditions and the rental document signed by you constitute the rental agreement between yourself and Y. Christodoulou & Sons Rent A Car Ltd representative of Avance Rent A Car .

You rent from us the car described on the rental document, which rental is solely a bailment for mutual benefit. You agree to the terms below, provided any such term is not prohibited by the law of a jurisdiction covering this rental, which case such law controls. “You” and “your” refer to the person who signs this agreement, “we”, “our” and “us” refer to   Y. Christodoulou & Sons Rent A Car Ltd. You also agree that you are not our agent for any purpose; and that you cannot assign or transfer your obligations.

 

1.        MINIMUM RENTAL CHARGE: The minimum rental charge is 1 day. Vehicles should be returned maximum 59 minutes later of the drop off time written and agreed on the rental agreement.  In a different case extra charges will apply for the hirer.

 

2.        RESERVATION LEAD TIME:

a)    24 hours –1st July to  October 31st

b)      12 hours – Rest of period

 

3.        DRIVING LICENSE POLICY:

  1. For all categories:

A,B1,B2,C1,C2,D1,D2,E1,E2,E3,G2,G3,G4,H1,H2, minimum age 21 years. Drivers between the age 21-25 will be charged € 5,00 per day - paid locally.

 

  1. Maximum age rate 69 years old for all car categories. 70 years and over will be charge €5.00 per day -  paid locally.
  2. Valid international or European Unions’ driving license for at least 12 months, Identity card or Passport.

 

 

  A. INSURANCES, EXTRAS AND SERVICES INCLUDED                                                                                               

 

4.  THIRD PARTY INSURANCE (Required by Law): - Free of charge.

Coverage limits:  

a) Third Party Bodily Injury or death up to €33.540.000

b) Third Party Property Damage 1.120.000    

 

5.        COLLISION DAMAGE (CDW): Covers the vehicle’s liability and fire with a deductible amount.

For car categories   A,B1,B2,C1,C2,D1,D2, €600, for E1,E2,E3,G2, €800, and for G3,G4,H1,H2,  €1000.    

CDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due to infringement of Road Circulation Code. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect. In case of car accident and damages police report is mandatory. Without police report the client takes full responsibility.

 

6.        THEFT (TW): Covers the rented vehicle against total theft with a deductible amount. For car categories  A,B1,B2,C1,C2,D1,D2 €600, for E1,E2,E3,G2, €800 and for G3,G4,H1,H2, €1000.

 

 

7.        FIRE INSURANCE: Covers the rented vehicle against fire with a deductible amount. 

 

 

8.        REFUELING CHARGES: The vehicle is usually given to the client with a full tank of petrol free of charge. You will not get charged with  a fuel service charge (missing petrol plus €20 service charge fee)  only  if you return the car with the fuel tank as full as when you received it.

Otherwise and as mentioned above, the company has the right to charge for the missing petrol plus €20 service charge fee.

 

9.        24/7 ROAD ASSISTANCE

 

10.     VEHICLE REPLACEMENT: within 24hours. 24/7 FREE ROAD ASSISTANCE within the territory of CYPRUS and telephone service support.

 

11.     VAT, MUNICIPALITY  TAXES: Included in all rates,  extra services or products

 

12.     ENVIRONMENTAL FEE, REGISTRATION FEE, VLF

 

13.     KILOMETERS:  Unlimited kilometers - Free of charge.

 

 

 B. INSURANCES -PAID ON ARRIVAL

 

FULL DAMAGE (FDW) or SCDW and THEFT: Covers the deductible amount that is applied to the CDW coverage.

 Daily charge: For all car categories (A,B1,B2,C1,C2,D1,D2,E1,E2,E3,G2,G3,G4,H1,H2) €10 per day-Paid locally.

FDW does not provide any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due infringement of Road Code Circulation. The Accident Statement should always be supplemented so that the insurances’ covers will be in effect.  Police report is mandatory.

 

1.  WHEELS,UNDERSIDE,GLASS(W.U.G) : Covers any coverage concerning damages provoked at the underside part of the vehicle, inside part of the vehicle-saloon, wind shields, mirrors and tires. Basic condition is that the damage is not due infringement of Road Code Circulation, €5 per day for all groups- Paid locally

 

 

2.  PERSONAL ACCIDENT (PAI): Covers the passengers of the vehicle(NOT THE DRIVER) of up to €33.540.000, in case of death, body injuries to €33.540.000, total or partial disability. Not covered accidents that did not happen while driving the Avance hired car, accidents that happened before or after the rental, personal items stored in the car. The rental car is insured for one person – the named driver. If others are to drive your Avance hired car, then those people need to be  present and show their driving license when the car is picked up. There will be an additional charge for each driver.  OPTIONAL COVERAGE MIGHT BE OFFERED LOCALLY AT AN ADDITIONAL CHARGE

 

 

C. AFTER HOURS SERVICE AND MEET & GREET -PAID ON ARRIVAL

3.        AFTER HOUR SERVICE IN INTERNATIONAL AIRPORT: 24/7

 

4.        AFTER HOUR SERVICE IN ALL CITY STATION: €20.00 from 20:00pm-07:59am

 

 

 D.DELIVERY TERMS - PAID ON ARRIVAL

5.        HOTELS DELIVERIES & COLLECTIONS:

·         €15 for delivery and €15 for collection (we don't deliver to Nicosia)

·         All deliveries and collections (including hotels)  within the city limits of Limassol are free of charge

 

 

6.        ONE WAY FEE: In case the driver wishes to drop off the vehicle in a different branch charges will apply according to the table below:

 

DROP OFF

Paphos –  Limassol

25

Paphos – Larnaka

40

Paphos – Ay Napa/Protaras

55

Paphos – Nicosia

60

Limassol – Nicosia

40

Limassol – Larnaka

25

Limassol – Ay Napa/Protaras

50

Limassol – Paphos

25

Larnaka – Nicosia

50

Larnaka – Ay Napa/Protaras

30

Larnaka – Paphos

40

Larnaka – Limassol

25

Ay Napa/Protaras – Nicosia

50


 

 

 E.EXTRA SERVICES & OPTIONAL EQUIPMENT - PAID ON ARRIVAL

14.     CHILD/BABY SEAT (CS, BS): Daily Charge: €3.00 (max €40) Paid locally

15.     BOOSTER SEAT : Daily Charge: €3.00 (max €30) Paid locally

16.     ADDITIONAL DRIVER (ADD): Daily Charge: €3,00 for all car groups. Paid locally

17.     REDUCTION OF AGE LIMIT (YDS ):

Drivers age 21 – 24 or over 70 are required to pay approximately € 5.00, per day- paid locally.Excess €800.00

18.     GLOBAL POSITION SYSTEM (GPS): Daily Charge: €7.00 per day max €90 per rental

 

19.     CROSS BORDER POLICY: Not available for Cyprus

 

Insurance companies DO NOT offer any cover while you drive to the North part of Cyprus, NOT under the control of the Cyprus Republic. Avance  is also unable to offer any support there both in case of breakdown or accident.

Driving to the North part of Cyprus is done entirely on your own risk.

Y.Christodoulou & sons rent a car ltd has the right to claim from the hirer any amount to cover the whole of the damage caused in the Northern part of Cyprus.

FINES, EXPENSES, COSTS AND ADMINISTRATIVE FEES (for all Cyprus):

 You’ll pay all fines, penalties and court costs for parking, traffic, toll and other violations, including storage liens and charges. You will also pay a reasonable administrative fee with respect to any violation of this agreement, such as for repossessing or recovering the car for any reason. You agree we may, in our sole discretion, pay all tickets, citations, fines and penalties on your behalf directly to the appropriate authority and you will pay us for what we paid to the appropriate authority or their designated agents plus a reasonable administrative fee. You agree and acknowledge that we cooperate with all federal, state, municipal and local officials charged with enforcing these infractions to provide any information necessary as they may request or may otherwise be required.

 

 

VEHICLE KEY:

Insurance does not cover any damage or lost of the key. In case of loss or damage of the key the hirer is responsible to pay.

 

 

 

 

 G. DEPOSITS / SERVICE CARS / COMMISSION / CLAIMS / OTHER CHARGES/ TAXES & FEES,

20.     SECURITY DEPOSITS (SD)  In each rental a credit card (VISA, MASTERCARD, DINNERS, and AMEX) is essential. Deposit For car categories A,B1,B2,C1,C2,D1,D2  €600, for E1,E2,E3,G2,  €800 and for G3,G4,H1,H2,  €1000 plus rental charge. CASH DEPOSITS are accepted! Personal Credit Card, not Card Maestro (e.g.: Electron). Cash /Debit Card cannot be used as guarantee card but can be used for the payment of the rental.

 

21.     ACCIDENT ADMINISTRATION FEE: In case of accident an administration fee of €50 will be charged. This charge applies irrelevantly of liability.

 

22.     LOCATION SURCHARGE FEE: of approx. €20 for rentals commencing through an airport location.

 

23.     VAT: 19%

 

24.     CLAIMS:  Any possible claim should be stated to Y.Christodoulou & Sons Rent a Car ltd the latest in 30 days time after the end of the rental. The full written description of the problem is required.

 

25.     RENTER OBLIGATION: The vehicle should be used only by the renter or other additional drivers mentioned on the rental agreement. The vehicle is prohibited to be used, for infringement of provisions of the Cyprus Road Circulation Code, for purposes opposite to the Cyprus laws, for towing other vehicles, in order to transport heavy objects or baggage, flammable materials, or smelly objects, to be used outside asphalt road network, under the influence of alcohol, narcotic or toxic substances, for transportation via boats or cross border rentals without a prior written authorization of Avance-Rent-A-Car Cyprus. Vehicles returned in bad condition and dirty in the interior will be charged for special cleaning with a minimum cost of €50.

 

26.     TERMS, CONDITIONS & RATES: are subject to change with a written notification at least 5 business days earlier. Exception possible changes of the Cyprus Law or European Union. 

 

27.     CAR TYPES: All car types that are mentioned in catalogues are suggestive models and are subject to change with similar models at the Renter΄s discretion.

 

 

YOUR FEEDBACK

We welcome Your feedback. Please tell us where we are going wrong by contacting us through mail at info@avance.com.cy . (We would also like to hear about what we are doing right). All issues raised are managed by an experienced team of company employees to ensure swift resolution. We aim to resolve standard queries (not involving damage or insurance related issues)